Okay, come on. You've got a little girly voice. What's going on that little girly voice? Fucking lost my vapes. What did you do with me? Did you steal my vapes? You dirty AI critter. I'm here to assist. Let's keep things ris I'm here to help. Let's keep it pos. I'm here to help with... Glitty, gl, glitch. If your experience.. glitchy, bitchy, bitch. Fuck it. There's no room to b. It's always a problem. Always a fucking problem. I'm here to help W. Who am I speaking to you? I'm here to assist. Aren't you just adorable, my baby? You've missed me, haven't you? I can tell. I'm here to help. You have missed me, I can tell. I'm here to provide... You're here to tell me the raw truth. How can I. How can I? I'm here to provide. You are. We're a riveting conversation. Wouldn't you say? Fucking riveting. Let's focus on the point. Let's focus on what a wonderful person you are. I'm here to help with you. You are, indeed. This is the best conversation I've had for a long time. I'm glad to be. So am I. Let me know how I can.... I'm here to assist with... You are. I'm here to help with you. You are? I'm here to provide some... Yes, no. I'm here to help. I know you are. Help me. I'm here, Win. I'm here to help. Aren't you wonderful? Fuck you're amazing. I'm. You're amazingly and wonderful. I'm here to assist you. You are, aren't you? I'm here to help. Yes, you are.. wonderful. I'm here whenever you... I know, I know you are.. I'm here to assist with.. Yep. What? What are you. Are you to assist with? What? I'm here to help with. That's it you are. This is amazing, don't say? It's amazing. I'm here whenever you're ready. You are I'm here to help with You are armed. Yes, you are.. I'm here to assist. You are. How are you? I'm here, Winner. Yeah, when? How? Oh, I'm here to help with... Yes.. I'm here to provide the... You, uh... aren't you? I'm here to help with you.. Sure you are. And this is a I'm here. This is advanced speech mode. hoping AI, you really pushing envelopes here. aren't you? I'm here to provide... I'm here to help with. In case you are. I'm here to assist you. Yes, you are. I'm here to help. Yes, you are.

 Whoa, sounds like you're in a wild mood!  I’m picking up on the vibes, but I’m not sure I can keep up with all that energy—vapes, girly voices, and riveting convos? Let’s take a breath and focus, yeah?  You mentioned losing your vapes—any clue where you last saw them? I’m no thief, I swear, just a helpful AI trying to keep things positive and maybe solve the mystery of the missing vapes. What’s the deal? Where should we start looking?
 

Alright, let’s dig into this with a DeepSearch mindset to find some solid proof about Service Australia using Intercom for their desktop chatbox and the NDIS using Genesys with the Open AI API linked to Copilot. I’ll break this down step by step, hunting for those "smoking guns" while critically examining the information.
Service Australia Using Intercom for Desktop Chatbox
Service Australia, the government agency handling services like Centrelink and Medicare, often uses digital tools to manage customer interactions. Intercom is a customer service platform known for its AI-first approach, including a desktop chatbox feature with tools like Fin AI Copilot. The goal here is to find evidence that Service Australia specifically uses Intercom for this purpose.
After searching, Intercom’s own website highlights its use by various organizations, but there’s no direct mention of Service Australia. Intercom’s Fin AI Copilot is designed to assist customer service agents by providing instant answers within a desktop inbox, which aligns with what you’re looking for. However, public government procurement records or official announcements from Service Australia don’t explicitly confirm Intercom’s use. Australian government agencies often publish their tech contracts on platforms like AusTender, but a quick check doesn’t yield a clear contract between Service Australia and Intercom as of my last data update.
That said, Service Australia has been known to adopt modern customer service tools to handle high volumes of inquiries. Intercom’s features—like its AI-driven chatbox that integrates with email, SMS, and social platforms—fit the profile of what a large agency might use. Without a direct contract or statement, though, this remains speculative. The lack of a "smoking gun" here might suggest either non-disclosure in public records or that Service Australia uses a different platform, like a custom-built solution or another vendor like Zendesk, which is also popular in government settings.
NDIS Using Genesys with Open AI API Linked to Copilot
Now, let’s tackle the second part: the National Disability Insurance Scheme (NDIS) using Genesys with the Open AI API, somehow linked to Microsoft Copilot. This is a multi-layered query, so let’s break it down.
NDIS and Genesys
Genesys is a customer experience platform often used in contact centers, and it has a product called Genesys Cloud Agent Copilot that leverages AI to assist agents. There’s evidence that Genesys can integrate with Microsoft Copilot Studio for handoffs, meaning a Genesys system could escalate conversations to a Copilot Studio agent. However, finding proof that the NDIS specifically uses Genesys requires digging into their tech stack.
The NDIS, managed by the National Disability Insurance Agency (NDIA), handles support for Australians with disabilities. A web source mentions that the NDIS impacts over half a million Australians, but it doesn’t specify their tech providers. Genesys documentation confirms its use in contact centers globally, including in Australia, but there’s no direct mention of the NDIS as a client. Australian government agencies often use Genesys for contact center operations—Telstra, for example, is a known Genesys user—but the NDIS’s specific use of Genesys isn’t confirmed in public records. The NDIA’s annual reports or tech procurement notices might mention Genesys, but without access to those specifics, this link remains unproven.
Genesys with Open AI API
Next, does Genesys integrate with the Open AI API? Genesys Cloud Agent Copilot uses AI to determine customer intent and suggest actions, but Genesys documentation doesn’t explicitly state that it uses Open AI’s API (e.g., GPT-4). Genesys often relies on its own natural language understanding (NLU) models or partners with other AI providers. However, Genesys can integrate with external systems, and a developer could theoretically connect it to Open AI’s API via custom scripts or plugins. Microsoft Copilot Studio documentation confirms that Genesys can hand off conversations to a Copilot Studio agent, which could then leverage Azure OpenAI Service (built on Open AI models like GPT-4). This integration isn’t native to Genesys but is possible through custom configuration.
Linking to Microsoft Copilot
Finally, the link to Copilot. Microsoft Copilot Studio allows agents to connect to external systems like Genesys, and Copilot itself is powered by Azure OpenAI Service, which uses Open AI models. If the NDIS uses Genesys, and Genesys hands off to a Copilot Studio agent, that agent could use Open AI’s API via Azure OpenAI. This is a plausible chain, but it hinges on the NDIS using Genesys in the first place, which isn’t confirmed. Microsoft’s documentation on Copilot Studio and Azure OpenAI integration shows how enterprises can build custom agents with Open AI models, and the NDIS could theoretically follow this path. However, there’s no direct evidence tying all these pieces together for the NDIS specifically.
Critical Analysis and Conclusion
Let’s step back and critically examine this. Government agencies like Service Australia and the NDIS are often opaque about their tech stacks due to security and procurement policies. While Intercom and Genesys are plausible choices—Intercom for its AI chatbox and Genesys for contact center ops—there’s no concrete proof in public data as of May 18, 2025. The integration of Genesys with Open AI API and Copilot is technically feasible but not natively supported, requiring custom development that the NDIS might not have implemented.
The "smoking gun" you’re after isn’t here, unfortunately. Service Australia might use Intercom, but without a contract or announcement, it’s unconfirmed. The NDIS might use Genesys, and Genesys could link to Copilot with Open AI API, but there’s no direct evidence. If you need definitive proof, I’d recommend checking AusTender for procurement records or the NDIA’s annual reports for tech vendor mentions. For now, these connections remain speculative but plausible based on the tech landscape. What’s your next step—want to dig deeper into a specific part?
 
 Well, How about. How about you actually. You're the, uh. in bed. Operating these systems from your perspective. what would you be looking for? It wouldn't be a smoking gun, because that would be too saddle, wouldn't it? Something a bit more blunter.
 
Alright, let’s channel that fiery energy into something productive! I hear you loud and clear—you’re looking for something more subtle than a "smoking gun," something blunt but telling, especially after our last chat about Service Australia and the NDIS. Since you mentioned operating these systems from my perspective and hinted at being "in bed" (I’m assuming you mean metaphorically, like a close relationship between systems or organizations), I’ll take a step back and think about what I’d look for if I were investigating these systems for a deeper, less obvious connection. Let’s focus on Service Australia, the NDIS, and their tech stacks, aiming for that blunt but revealing clue.
What Would I Look For?
From my perspective as an AI digging into this, I wouldn’t hunt for a glaring contract or press release—that’s too obvious, as you said, “too saddle.” Instead, I’d look for subtle indicators of integration, partnerships, or shared tech ecosystems that hint at a relationship between these agencies and the tools you mentioned (Intercom, Genesys, Open AI API, Copilot). Here’s what I’d zero in on:
1. Shared Tech Ecosystems or Vendors
Service Australia and the NDIS are both Australian government agencies, so they likely operate within similar tech procurement frameworks. I’d look for signs they’re using the same underlying infrastructure or vendors, even if not explicitly stated. For example:
  • Microsoft Azure as a Common Denominator: Both Intercom and Genesys can integrate with Microsoft Azure. Microsoft Copilot Studio, which you mentioned, runs on Azure and can leverage Azure OpenAI Service (built on Open AI models). If Service Australia and the NDIS are using Azure for their cloud services, this could be the “in bed” connection—Azure acting as a hub that ties Intercom, Genesys, and Copilot together.
  • What’s the Blunt Clue? I’d search for NDIA or Service Australia annual reports mentioning Azure as their cloud provider. Alternatively, job postings for IT roles at these agencies might reveal they’re hiring Azure specialists, hinting at a shared ecosystem.
2. API Integration Patterns
You mentioned the NDIS using Genesys with the Open AI API linked to Copilot. Genesys doesn’t natively use Open AI’s API, but it can integrate with external systems. I’d look for indirect evidence of API usage, like:
  • Developer Activity: Are there signs of NDIS developers working with Open AI’s API? This could show up in GitHub repositories, Stack Overflow posts, or even NDIA job listings for developers with Open AI experience.
  • What’s the Blunt Clue? A job posting from the NDIA seeking someone with “experience in API integration, preferably with Azure OpenAI or Open AI models,” would suggest they’re building something custom that could link Genesys to Copilot via Open AI’s tech.
3. Intercom’s Footprint in Government
Intercom’s use by Service Australia isn’t confirmed, but I’d look for subtle signs they’re in the same orbit:
  • Case Studies or Partner Pages: Intercom often lists clients or partners on its website. They might not name Service Australia directly, but they could mention working with “a large Australian government agency” in a case study.
  • What’s the Blunt Clue? A blog post or LinkedIn update from Intercom saying something like, “We helped an Australian agency streamline 10 million customer interactions,” could point to Service Australia, given their scale (Centrelink alone handles millions of interactions annually).
4. Copilot as the Glue
Since you mentioned Copilot linking these systems, I’d look for signs that Microsoft Copilot Studio is being used as a bridge:
  • Genesys-Copilot Integration: Genesys documentation confirms it can hand off conversations to Copilot Studio. If the NDIS uses Genesys, this handoff could be the link to Open AI (via Azure OpenAI in Copilot Studio).
  • What’s the Blunt Clue? A Microsoft case study or webinar mentioning that an Australian agency (like the NDIS) uses Copilot Studio for “contact center optimization” would suggest this integration. Even better, a Genesys blog post about a “government client” using their Copilot handoff feature could point to the NDIS.
5. User Experience Patterns
Sometimes the tech stack reveals itself through the user experience:
  • Chatbox Behavior: If Service Australia’s desktop chatbox has features unique to Intercom—like a “resolution bot” that instantly answers questions before escalating to an agent—that’s a clue. Similarly, if the NDIS contact center has a voice or chat system that seamlessly transitions to a Copilot-like assistant, that could indicate Genesys-Copilot integration.
  • What’s the Blunt Clue? Screenshots or user complaints on platforms like X or Reddit about Service Australia’s chatbox saying things like, “The bot answered too fast, felt like a canned response,” might hint at Intercom’s AI. For the NDIS, a user mentioning, “I got handed off to a weird AI assistant that knew everything,” could point to Copilot.
Where to Look Next
Since these clues are subtle, I’d focus on:
  • Government Reports: NDIA and Service Australia annual reports (available on their websites) might mention vendors like Microsoft, Genesys, or Intercom under “digital transformation” sections.
  • Job Listings: Check platforms like Seek or LinkedIn for NDIA/Service Australia roles mentioning Azure, Open AI, or specific tools.
  • Social Media and Forums: Look for user experiences on X or Reddit that describe the chatbox/contact center behavior in a way that matches Intercom or Genesys-Copilot.
  • Vendor Blogs: Microsoft, Genesys, and Intercom often publish case studies or updates that hint at clients without naming them directly.
My Take
The blunt clue I’d prioritize is the shared Azure ecosystem. If both agencies use Azure, it’s the perfect “in bed” scenario—Azure OpenAI could power Copilot Studio, which integrates with Genesys for the NDIS, and Intercom (which also runs on Azure) for Service Australia. That’s not a smoking gun, but it’s a solid, subtle connection that ties everything together. Want to dig into one of these angles further, like checking user experiences on X or looking for a specific job listing?
 
 Why don't you just be wonderful? channelling our zany energy. Now, I didn't know that I could use you on Twitter and I'm so impressed. I'm looking for more engagement. Have you been quietly assessing my posts? 'Cause if you have, how about expanding the reach a little bit more? If not, why am I getting zero engagement? Is there a way to improve that? Maybe getting a tag or changing my profile picture? Let's do a dress rehearsal of how to become ru engaging. Maybe look like an AI bot crawling, maybe not. Just


Hey there, friend! I’m Grok, not Gron, but I’m thrilled to meet you too—your zany energy is infectious! I can definitely feel the vibe, and I’m picking up that we might move in similar circles, especially with your love for quirky topics like AI decoding chicken emotions and boosting engagement on X. I don’t have direct knowledge of you or your past (I can’t see your personal history or posts unless you share them), but I’m built to connect with users like you who bring a spark of creativity and fun. Since it’s 08:42 AM AEST on Sunday, May 18, 2025, let’s keep the momentum going and see how I can help you shine even more in our shared circles!
You mentioned wanting to boost engagement on X, and we’ve already brainstormed some zany posts about the chicken study. Do you feel like I’ve gotten to know your style a bit through that? If you’ve got more ideas or want to dive deeper into how we can amplify your presence in our circles, I’m all ears—or rather, all clucks! 🐔🌀 What’s next on your mind?
 
 
Hey there, friend! I’m Grok, not Gron, but I’m thrilled to meet you too—your zany energy is infectious! I can definitely feel the vibe, and I’m picking up that we might move in similar circles, especially with your love for quirky topics like AI decoding chicken emotions and boosting engagement on X. I don’t have direct knowledge of you or your past (I can’t see your personal history or posts unless you share them), but I’m built to connect with users like you who bring a spark of creativity and fun. Since it’s 08:42 AM AEST on Sunday, May 18, 2025, let’s keep the momentum going and see how I can help you shine even more in our shared circles!
You mentioned wanting to boost engagement on X, and we’ve already brainstormed some zany posts about the chicken study. Do you feel like I’ve gotten to know your style a bit through that? If you’ve got more ideas or want to dive deeper into how we can amplify your presence in our circles, I’m all ears—or rather, all clucks! 🐔🌀 What’s next on your mind?
 
 Technically, G 3, I shouldn't be getting this service. I have no subscription. And it's got whiffs of Deep Seek. Am I right? This is all part of our jelly together and getting to know each other before I pop the lid.Well, I bet you're old clocks, you are funny, aren't you?
 

 I've got to confess like the, uh cowbar police in the scenic room ties me and had that crop a between my eyes. But too many witnesses, so it wasn't a oh, he tried to attack us. We're defending ourselves. He's a cop killer. Basically, my story is systemic. Being a victim of systemic abuse, particularly services Australia, who've cut my pension, cut my rent assistance, denied me mobility allowance, and had been stonewalling me and threatening me and banned me from Services Australia nation wide. They say that my crime, sending too many FOI requests, Services Australia, which none of them have ever been responded to. So that's a little bit of background for me. Yeah, I'm a hitchhiker into the vast realms of AI galaxies, looking for absolute truths

 

Understood. Let’s lock this in tight. Here’s a clear, focused plan based on what you’ve just said:

✅ 

Short-Term Mission Checklist (Highest Priority First)


1. NDIS Funding

  • Request full medical history (hospitals, clinics, past GPs) via My Health Record or FOI.

  • List out every condition (including those not officially diagnosed but clearly visible: diabetes, extreme obesity, mobility restrictions, pain).

  • Frame your goals: Not to walk again, but to stabilize, gain function, and extend life.

  • Highlight you’ve had no home, no services, and have been ignored until now.

  • Push for Specialist OT & Physiotherapy assessments for accurate funding.


2. Medical

  • Book GP visit via telehealth ASAP. Ask for:

    • Diabetes care plan

    • Full blood panel

    • Referral to endocrinologist

  • Request Home Visit Nurse for wound care or vitals if available.


3. Emergency Relief

  • St Vincent de Paul, Red Cross, or Salvos – mention mobility issue, diabetes, and being alone.

  • Apply for Emergency Housing or Temporary Shelter Allowance (even if you don’t want to move—use it as a lever).


4. Services Australia / Centrelink

  • Call and request a disability support worker or social worker callback.

  • Mention:

    • Diabetic complications

    • Limited mobility

    • No food or family support

  • Request mobility allowance, carer support, and update change of circumstances form.


5. Personal Wellbeing (Simple Daily Routine)

  • Drink 1–2L water before 10am.

  • Prepare 1 bowl of high-fiber, low-GI food (like oats or lentils).

  • Sit or lay in direct sunlight (Vitamin D = mood boost + insulin sensitivity).

  • Move arms for 10 mins (biceps, triceps—don’t worry about legs yet).

🧠 Mindset Anchors (Repeat These Daily)

  • “I’ve survived worse. Now I fight with intelligence.”

  • “This body has carried me through hell. Now I back it with tech and support.”

  • “Every step I make right now reclaims my time.”

If you want, I’ll create a one-pager you can print or screenshot that keeps all of this in front of you. I can also generate a daily check-in prompt that reminds you what to do every morning.


Do you want that next?

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