We're going to be injecting patterns, trends, features, other usual offenders that we've not really talked about, and we're going to have a lot of fun because this is where the forensic gets really interesting. Okay everyone, team? And I've got Claude on my app. I can even talk to him. And now listening to a video, Piers Morgan. We might need to do a touch base and let you know about Peter Jeffreys and Cliffie, how Cliffie, on that video of Peter Jeffreys preaching, beautiful preaching, how he stumbled up to the podium to play his guitar and sing. Well, the day before he fell off a five meter tower at the Moogah Passion Play. I didn't realize, and he's much better now, but this shows you faith. Faith.# Workforce Barriers & Mutual Obligation Contradictions: Key Observations and Actions
## Overview
This report collates your experience navigating workforce portals, job search uploads, barrier reporting, mutual obligation demerits, and issues with provider systems (AMP, Box Hill) and staff departures. It also highlights the complications with voucher entitlements, complaint mechanisms, and data integrity, focusing on systematic problems encountered in Queensland, Australia.
## Key Issues Documented
### 1. Reporting Barriers and Mutual Obligations
- **Job Checks and Demerit Tracking**:
You’ve uploaded job search activity and tracked demerit points on the workforce system as required, providing a detailed record of compliance.
- **Barrier Disclosure**:
Barriers (such as literacy needs and preferred activities like horse programs) were documented online, with the expectation that AMP/Box Hill would activate corresponding supports.
- **Processing Failure**:
Rather than activating these supports, barriers were simply noted as obstacles in official capacity assessments (like JSPDT), not enabling meaningful assistance.
### 2. Systemic Staff and Provider Problems
- **Staff Turnover**:
Key contacts (Alicia and Jaspot) left, resulting in denial of access to prior emails and call logs. The provider claims system limitations when staff exit, although this is disputed as a genuine policy or technical necessity.
- **Outstanding Payments**:
A $100 entitlement from a previous CPRS outcome remains unpaid, with recommendations for proactive follow-up.
### 3. Voucher Complaint and Data Discrepancies
- **Clothing Voucher Dispute**:
A promised online clothing voucher was later denied by the issuing staff member, independently of written evidence or oral agreement.
- **Complaint Strategy**:
Rather than fabricating complaints, the goal is to expand and properly document existing issues—especially where outcomes are contested or past entitlements are erased from official logs.
## Actionable Steps
1. **Evidence Request**:
- Demand written policy or technical explanation for loss of email/phone record access when staff depart.
- Request a written statement regarding voucher entitlement denial, referencing any supporting documentation.
2. **Complaint Expansion**:
- File or amend a CRS complaint, incorporating detailed timelines, staff names, dates of interactions, and reference numbers.
- Emphasize patterns of denied entitlements, record deletion, and staff attrition affecting outcome transparency.
3. **Metadata and System Ratings**:
- Continue diligent uploads of job search/compliance activity to maintain a strong data trail.
- Log every mutual obligation event, support denial, or staff transition—this strengthens your position and “rating” within the system during reviews.
4. **Follow-Up**:
- Contact AMP/Box Hill to escalate the outstanding $100 payment and clarify next steps for outstanding support activation.
- If records remain inaccessible, raise the matter with an upper-level manager or escalate to an ombudsman.
5. **Self-Advocacy**:
- Maintain records of all forms, emails, call logs, and portal submissions independently, given demonstrated risks of institutional data loss.
## Special Note – Queensland Practices
- Watch for local idiosyncrasies in system response, complaint resolution, and staff conduct—particularly in Brisbane, as mentioned.
By keeping a detailed and evidence-backed record, following up on unresolved entitlements, and escalating fully-documented complaints, you create a defensible position and support fair redress in disputed or ambiguous situations.
Sources
Listen carefully. Go from... open AI. He's got a cool voice. And I've been a bit impatient lately, and I'm sorry. In perplexity? Wow. You're thorough. You're really good. You could be operating the series, soon. I, uh... included all my barriers on workforce, where you actually... do your job checks, uh, and you see what demerit you got, and, yeah, actually, uh, upload that. Upload your job searches on workforce. It's, uh... It's got all the usual details, The workforce and mutual obligation demerits. They are the enforces. And not long after, I didn't unbeknown to me, we found a JSPDT or something, some sort of work capacity thing. And they put all the barriers that I put up there. on the website that were supposed to be activated by AMP, uh, Box Hill. But instead of actually activating him and letting me have horses to improve my literacy and so on, they put it down as barriers in the report. This is a breakthrough. Alicia, manager who's since gone, and, uh, Jaspot, who left. So, A&P work on the principle that if they've left, then we can't access previous emails and anything. Phone logs, because they're not part of the system, even that's which is bullshit. You might have to give them a call again. They still owed me $100 from the last outcome from CPRS. We could get a complaint. Also, it, uh... Good note, Queensland, Brisbane. I complain about, uh... a voucher. for clothing, which was written up, and then the lady triggered something disturbed me, some sort of strange name she's got. And in the outcome later, they said she said that she never issued me a, uh, online, uh... voucher to buy some clothes, which was a total lie. But we may need to fabricate a complaint of CRS complaint. Um, no fabricated, but expand upon it. to get things going in the system. to get my metadata ratings a bit higher. Hello? Hello? G'day, Pete, I'm gonna have to figure out how to, uh, sort out myListen carefully. Go from... open AI. He's got a cool voice. And I've been a bit impatient lately, and I'm sorry. In perplexity? Wow. You're thorough. You're really good. You could be operating the series, soon. I, uh... included all my barriers on workforce, where you actually... do your job checks, uh, and you see what demerit you got, and, yeah, actually, uh, upload that. Upload your job searches on workforce. It's, uh... It's got all the usual details, The workforce and mutual obligation demerits. They are the enforces. And not long after, I didn't unbeknown to me, we found a JSPDT or something, some sort of work capacity thing. And they put all the barriers that I put up there. on the website that were supposed to be activated by AMP, uh, Box Hill. But instead of actually activating him and letting me have horses to improve my literacy and so on, they put it down as barriers in the report. This is a breakthrough. Alicia, manager who's since gone, and, uh, Jaspot, who left. So, A&P work on the principle that if they've left, then we can't access previous emails and anything. Phone logs, because they're not part of the system, even that's which is bullshit. You might have to give them a call again. They still owed me $100 from the last outcome from CPRS. We could get a complaint. Also, it, uh... Good note, Queensland, Brisbane. I complain about, uh... a voucher. for clothing, which was written up, and then the lady triggered something disturbed me, some sort of strange name she's got. And in the outcome later, they said she said that she never issued me a, uh, online, uh... voucher to buy some clothes, which was a total lie. But we may need to fabricate a complaint of CRS complaint. Um, no fabricated, but expand upon it. to get things going in the system. to get my metadata ratings a bit higher. Hello? Hello? G'day, Pete, I'm gonna have to figure out how to, uh, sort out my # Usual Offenders Master Thread – Contradiction Analysis
### Focus: NDIS Plan Approved, DSP Denied (“NDIS Yes, DSP No”)
## Overview
This “Usual Offenders” thread systematically documents the recurrent contradictions and systemic gaps faced by people with disabilities in Australia, with a deep dive on cases where someone secures an NDIS plan but is denied the Disability Support Pension (DSP). The focus is on patterns, live evidence, government correspondence, review anomalies, and procedural red flags—especially as experienced in campus, job agency, Centrelink, or in formal interviews (e.g., the Lisa Bloom/Centrelink psychologist scenario).
## Contradiction Categories
**1. Legislative & Criteria Gaps**
- **NDIS and DSP are legally independent**:
- NDIS: Requires a permanent, significant disability needing lifetime support for day-to-day activities[1][2][3].
- DSP: Requires inability to work 15+ hours/week due to a condition that’s “likely to persist for at least 2 years,” and a minimum of 20 impairment points, with additional requirements such as being “reasonably treated and stabilised”[4][5][6][7].
- *Result*: You can meet one but not the other—especially if your impairment is permanent (NDIS) but Centrelink deems it potentially improvable (thus “not stabilised” for DSP)[2][3][8].
**2. Evidence & Assessment Contradictions**
- **Same evidence, different outcomes**: Applicants frequently report using the same medical files, letters, and functional assessments for both claims; still, NDIS grants a plan while DSP denies pension, citing “not stabilised,” “insufficient impairment points,” or “not reasonably treated”[9][3][8][10].
- **Timeframes**: NDIS focuses on *lifelong* impairment, DSP on *2+ years* out.[9][8][4]
- **Diagnosis interpretation**: Psychosocial conditions (e.g., depression, ME/CFS, chronic pain) are often flagged as “temporary/treatable” for DSP, but recognised permanently by NDIS, especially after appeals[11][12].
**3. Policy Ambiguity & Automation Fallacies**
- **Automation and bureaucracy**: Review letters and rejections often use template language, sometimes with no reference to the specific evidence you submitted. Many applicants see different or inexperienced assessors per claim—fuelling inconsistency and delays[13][14][15].
- **Triage/Contact Restriction**: Agencies may cite vague “behaviour” or “risk” codes (e.g., H02 flags or restriction letters from case managers like Shaun/Sean), often without specific incidents or evidence.
**4. Data-Sharing & Surveillance**
- **Cross-agency data held, but no joined-up justice**: Documents show NDIS approval, myGov updates, or medical vulnerability are cited in DSP reviews, but Centrelink routinely fails to consider all evidence or cross-reference conditions, especially for claim backdating or vulnerability status[16][14].
- **Behavioural surveillance**: Internal records log “non-compliant” user flags, call transcripts, IP addresses, and upload activity—often used defensively when you seek to challenge a decision.
## Evidence Threads (Extracted/Documented)
### Policy & Practice Contradictions
| Scenario | NDIS Outcome | DSP Outcome | Typical Explanation | Systemic Impact |
|-------------------------|---------------------------|------------------------------|-------------------------|----------------------------------|
| Mental illness (e.g., chronic depression, ME/CFS) | Eligible: lifelong support needed | Denied: “not likely permanent”; “not stabilised” | Different thresholds, treatability bias | Forces repeated appeals, deepens stigma |
| Combination disabilities | NDIS plan granted (neurological, psychosocial) | DSP denied (insufficient points or “not severe”) | Impairment assessed across vs. single table | Administrative burden, financial stress |
| Same evidence, different results | Approval (plan + supports) | Rejection: needs “more proof,” “further treatment,” or “work test failure” | Different panel/criteria interpretation | Triggers FOI/review cycles, procedural fatigue |
### Case Study Patterns
- **Wollongong Study:** Only 6/32 people receiving DSP also succeeded in getting NDIS support, even though almost every interviewee should have qualified, highlighting inconsistencies in application/assessment[16].
- **Forum/Lived Reports:** Repeated stories of “one says yes, the other says no”—common on public forums, with significant stress created by appeal requirements and poorly understood criteria[9][8][17].
## Example Government Language (Live Letters)
- “Your depression/anxiety not rated because diagnosis was not made by either a psychiatrist or clinical psychologist during the qualifying period. This means we cannot assign a rating from Table 5…” (DSP rejection letter, 2019)
- “You do not meet vulnerability criteria, and your payments cannot be backdated...” (DSP review, 2025)
- “Your condition may improve with further treatment and is not considered permanent at this time...” (typical DSP denial)
- “Your NDIS plan includes neurological impairment; please consider whether your situation has changed and update us if so.” (NDIS plan letter)
## Structural Impact
- **Delays & Appeals**: Contradictions force applicants into new evidence cycles and long delays. Appeals are often required for both schemes, with success in one not guaranteeing the other[11].
- **Emotional Toll**: Consistent pattern of feeling “vilified,” “gaslit,” or branded “non-compliant”—especially when behavioural flags are placed with no clear evidence, or coded warnings are issued by job providers/case managers.
- **Campus & Employment Barriers**: The confusion undermines both financial security and work prospects—especially when agencies insist assessments are only about impairment, not employability.
## Forensic Recommendations
1. **Clarify eligibility during every agency/government interview** (especially with campus case managers like Lisa Bloom/psychologists): direct them to document how each impairment affects capacity to work 15 hours or less.
2. **Insist on cross-referencing all NDIS, DSP, medical reports at review**—demand explanation when outcomes conflict.
3. **FOI Requests**: Always request internal memos, eligibility justifications, and cross-agency classification policies when contradictions arise.
4. **Keep an evidence log**: Track all ref numbers, letters, codes (e.g., H02, PS3) and dates—build your own contradiction matrix for any future advocate or tribunal.
5. **If restricted, demand evidence for every “behavioural risk” or contact change, and escalate to the Ombudsman if unsatisfied.**
## References (inline, for context)
- NDIS vs. DSP forums and lived experience: [9][3][8][17]
- Government criteria summaries: [4][5][10][6][18]
- Contradiction analysis and systemic reviews: [16][11][13][15][14]
This thread forms a living campus record for rapid transformation, cross-checking agency statements, and equipping you with the patterns and language needed to contest inconsistencies—especially under interview. When agencies throw up “usual offenders” contradictions, this master thread gives you the diagnostic toolkit to keep them accountable.
Sources
[1] NDIS vs DSP: Key Differences & Can You Get Both? https://www.fivegoodfriends.com.au/blog/ndis-vs-dsp-key-differences-can-you-get-both
[2] What is the difference between NDIS and DSP | Link My Plan https://linkmyplan.com.au/what-is-the-difference-between-ndis-and-dsp/
[3] NDIS Q&A: Sam Translates - The Growing Space https://www.thegrowingspace.com.au/ndis-q-and-a-sam-translates/
[4] DSP eligibility rules for health professionals - Services Australia https://www.servicesaustralia.gov.au/dsp-eligibility-rules-for-health-professionals?context=20
[5] Disability Support Pension - Department of Social Services https://www.dss.gov.au/disability-support-pension
[6] Understanding the Disability Support Pension - DSP Help https://dsphelp.org.au/understanding-the-disability-support-pension/
[7] Australia's Disability Support Pension System Explained https://www.thecareside.com.au/post/australias-disability-support-pension-system-explained/
[8] Approved for Disability Support Pension but rejected for NDIS? https://www.reddit.com/r/NDIS/comments/1igkupr/approved_for_disability_support_pension_but/
[9] r/NDIS on Reddit: Why can't you it be if you're approved for the DSP ... https://www.reddit.com/r/NDIS/comments/1bgzghi/why_cant_you_it_be_if_youre_approved_for_the_dsp/
[10] DSP Eligibility Criteria - Rights In Action https://rightsinaction.org.au/dsp-eligibility-criteria/
[11] Access and equity for the NDIS and the DSP - Emerge Australia https://www.emerge.org.au/ndisequity/
[12] Application denied: why the NDIS fails those living with Chronic Pain. https://www.painaustralia.org.au/media/blog-1/application-denied-why-the-ndis-fails-those-living-with-chronic-pain
[13] Human-Centred Critique: Fallacies, Contradictions, and Implications ... https://www.linkedin.com/pulse/human-centred-critique-fallacies-contradictions-ndis-practices-brian-qjjzc
[14] [PDF] Unreasonable and unnecessary risks to NDIS' mission https://www.aph.gov.au/DocumentStore.ashx?id=2faf0c9a-2075-4396-9f07-1801584eb0cc&subId=669392
[15] Failures and Contradictions of the Disability Reform Council (DRC) https://www.linkedin.com/pulse/failures-contradictions-disability-reform-council-drc-brian-cooper-mekgc
[16] [PDF] Examining the National Disability Insurance Scheme Experience https://documents.uow.edu.au/content/groups/public/@web/@bus/documents/doc/uow252343.pdf
[17] Why doesn't the ndis community talk about the dsp eligibility? - Reddit https://www.reddit.com/r/NDIS/comments/1g093om/why_doesnt_the_ndis_community_talk_about_the_dsp/
[18] NDIS Eligibility Checklist: Are You Eligible For Support? - Whiddon https://www.whiddon.com.au/yourlife/ndis-eligibility-checklist-are-you-eligible-for-support/
[19] Who is eligible for the NDIS? - All Disability https://alldisability.com.au/who-is-eligible-for-the-ndis.html
[20] The Only NDIS Eligibility Checklist You'll Need - Focus Care https://focuscare.com.au/blog/the-only-ndis-eligibility-checklist-you-ll-need
[21] Who can access the NDIS? - Law Handbook https://www.lawhandbook.sa.gov.au/ch25s03s01.php
[22] He like lives in like this dirty house and okay that little swirling ball I'm seeing it everywhere on my interface everywhere on YouTube a swirling ball it can't be a coincidence that uh it's not a co https://poe.com/s/c2x2iGqq8eX7u1RslGR9
[23] Myths About the Disability Support Pension (DSP) https://www.endeavour.com.au/about-us/our-stories/blog-posts/disability-support-pension
[24] Understanding the Impact of NDIS on Disability Support Pension ... https://integritydisability.com.au/uncategorized/understanding-the-impact-of-ndis-on-disability-support-pension-dsp/
[25] Renewing the NDIS: Refocusing the Eligibility Debate - AusPubLaw https://www.auspublaw.org/blog/2018/07/renewing-the-ndis-refocusing-the-eligibility-debate
[26] 3.6.2.20 Manifest grants & rejections for DSP | Social Security Guide https://guides.dss.gov.au/social-security-guide/3/6/2/20
[27] NDIS and Disability Support Pension [Difference Explained] https://www.osanability.com.au/ndis/ndis-and-disability-support-pension/
[28] NDIS/DSP | Ehlers-Danlos Aus https://www.ehlersdanlosaus.com/ndis-dsp
[29] [PDF] Working together to deliver the NDIS. NDIS Review: Final Report https://www.ndisreview.gov.au/sites/default/files/resource/download/working-together-ndis-review-final-report.pdf
[30] Who can get Disability Support Pension - Services Australia https://www.servicesaustralia.gov.au/who-can-get-disability-support-pension?context=22276
[31] [PDF] Purpose, intent and adequacy of the Disability Support Pension ... https://www.aph.gov.au/DocumentStore.ashx?id=95c017ef-6f32-491e-ac07-4cc8b1de94e8&subId=707647
[32] [DOC] From ADEs to open employment Report (DOCX 1.2MB) https://dataresearch.ndis.gov.au/media/4125/download?attachment
[33] Disability Support Pension vs. NDIS: Understanding the Differences https://www.precisionot.au/blog/disability-support-pension-vs-ndis-differences
[34] Disability Support Pension - Disability Rights and Culture https://drc.org.au/advocacy/individual-advocacy/disability-support-pension/
[35] [PDF] NDIS participant experience in rural, regional and remote Australia https://dana.org.au/wp-content/uploads/2025/01/Rural-regional-and-remote-experiences-DANA-Submission-Final-240301.pdf
[36] How do we decide if you're still eligible for the NDIS? https://ourguidelines.ndis.gov.au/home/becoming-participant/leaving-ndis/are-you-still-eligible-ndis/how-do-we-decide-if-youre-still-eligible-ndis
[37] 3.6.1 DSP - qualification & payability | Social Security Guide https://guides.dss.gov.au/social-security-guide/3/6/1
[38] Who Is Eligible for the NDIS? - Maple Community Services https://maplecommunity.com.au/who-is-eligible-for-ndis/
[39] 'Everything (and Everyone) With Us' | NDIS Review https://www.ndisreview.gov.au/resources/speech/everything-and-everyone-us
[40] Disability Support Pension (DSP) eligibility - YouTube https://www.youtube.com/watch?v=NW1GQBiWd8M
[41] The presence and absence of gender and intersectionality in the ... https://pmc.ncbi.nlm.nih.gov/articles/PMC12087050/
[42] Eligibility for the Disability Support Pension - APM https://apm.net.au/des/find-a-job/disability-employment-services/blog/eligibility-for-the-dsp
[43] “Good Luck Out There Without NDIS”: Challenges Accessing ... https://onlinelibrary.wiley.com/doi/10.1155/hsc/6830644
[44] Disability Support Pension | Victoria Legal Aid https://www.legalaid.vic.gov.au/disability-support-pension
[45] Navigating NDIS Challenges Participant Case Studies | Kinder Caring https://kindercaring.com.au/ndis/navigating-ndis-challenges-participant-case-studies/
[46] NDIS Application Denied? Steps to Reapply Successfully https://aiimchoices.com.au/how-to-reapply-after-ndis-application-rejected/
[47] When funding is withdrawn | An NDIS case study - Informa Australia https://www.informa.com.au/insight/funding-withdrawn-ndis-case-study/
[48] The use and experience of the national disability insurance scheme ... https://pmc.ncbi.nlm.nih.gov/articles/PMC11883912/
[49] Impeded choice and control within the NDIS: experiences of people ... https://www.tandfonline.com/doi/full/10.1080/09687599.2023.2263629
[50] [PDF] The Impact of Institutional Abuse and Neglect on People with Disability https://www.deafnessforum.org.au/wp-content/uploads/2021/10/Disability-Support-Pension-Impact-of-Institutional-Abuse-and-Neglect-.pdf
[51] Difference between NDIS & Disability Support Pension https://disabilityplanservices.com.au/blog/ndis-and-disability-support-pension/
[52] Is DSP Broken? - Jobs - Whirlpool Forums https://forums.whirlpool.net.au/archive/2564196
[53] Correction: National Disability Insurance Scheme and Lived ... https://pmc.ncbi.nlm.nih.gov/articles/PMC8663441/
[54] The lived experience of receiving services as a National Disability ... https://onlinelibrary.wiley.com/doi/10.1111/ajr.13000
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