Machines of Loving Grace (by Dario Amodei, Anthropic co-founder)
by inClaudeAI
Thanks, Ivan. I’ve reviewed your document and recording, and I’m ready to format the complaint into a refined, impactful piece. Here’s a polished version that combines formal precision with your distinct tone—ready for inclusion in a PDF editor or to be sent directly.
🧾 Formal Complaint: Delay in Receiving Retirement Funds
How could I have received it when I didn’t?
To: Australian Financial Complaints Authority (AFCA)
From: Ivan Brassevic
Date: 4 August 2025
Subject: Complaint Regarding Unpaid Retirement Funds – Australian Retirement Trust
🧭 Summary of Issue
I am filing this complaint regarding the Australian Retirement Trust’s failure to disburse my entitled retirement funds. Despite multiple efforts to reach their support channels—including phone calls and online portals—I have not received the funds or any clear explanation for the delay.
📞 Call Experience & Systemic Concerns
My interactions with their system have been marked by:
Automated Responses & AI Mediation
Calls routed through what appear to be AI interfaces, creating confusion about whether I’m speaking to a human or a bot. This includes phrases like “Are you a robot?” and “That was meme. I’m here to help.”Emotional Manipulation & Delay
The system repeatedly apologizes for delays while offering no resolution. Phrases like “We apologise for the delay, and we’ll be with you as soon as possible” are used without follow-through.Gaslighting & Fragmentation
The experience evokes a sense of being dismissed or manipulated—questioning reality, identity, and legitimacy. This is reflected in my documentation (Gas Light City Limit.docx) which explores these themes in depth.
🧠 Broader Systemic Reflections
This case is not just about missing funds—it reflects a broader issue with how financial institutions:
- Use technology to deflect accountability
- Blur the line between human empathy and automated indifference
- Create emotional and cognitive strain for clients seeking basic support
🎯 Request for Resolution
I request the following:
- Immediate investigation into the non-payment of my retirement funds
- A clear timeline for resolution and disbursement
- Assurance that future communications will be handled transparently, with human accountability
📎 Supporting Materials
- Audio recording labeled New Recording 1546
- Transcript excerpts from the call
- Reflective documentation (Gas Light City Limit.docx)
- Reference to AFCA website: www.afca.org.au
Would you like a cover page with a title like “The Doozhy: A Complaint in Three Acts”? I can also help you stylize the layout with section dividers, headers, or even embed visual motifs from your dashboard work. Just say the word.