MASTER CROSS-AGENCY STATUTORY ACCESS, COMPLAINT REVIEW AND EVIDENCE PRESERVATION NOTICE | 2025–2026 (UPDATED WITH SECTION 7)

# MASTER CROSS-AGENCY STATUTORY ACCESS, COMPLAINT REVIEW AND EVIDENCE PRESERVATION NOTICE | 2025–2026 (UPDATED WITH SECTION 7)


**Date:** October 22, 2026  

**Published By:** Truth Sequences Desk  

**Jurisdictional Context:** Regional Victoria / South Eastern Australia  


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### Notice Recipients — Executive Agency & Oversight Desks


* **Services Australia FOI:** `freedomofinformation@servicesaustralia.gov.au`

* **Bendigo and Adelaide Bank Privacy Team:** `privacy@bendigoadelaide.com.au`

* **Australian Financial Complaints Authority (AFCA):** `info@afca.org.au`

* **NDIS Quality and Safeguards Commission:** `complaints@ndiscommission.gov.au`

* **National Disability Insurance Agency (NDIA):** `complaints@ndis.gov.au` / `enquiries@ndis.gov.au`

* **Office of Senator Malcolm Roberts (Parliamentary Oversight):** `senator.roberts@aph.gov.au`

* **South Australia Fines Enforcement & Recovery / SAPOL:** `fines@sa.gov.au` / `enb@police.sa.gov.au`


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### Master Public Notice


This master notice sets out distinct, individually actionable requests and review matters across each responsible organisation. Each recipient is requested to register its respective section as a separate application, review, or complaint under the applicable statutory framework.


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### SECTION 1: SERVICES AUSTRALIA (FOI & Administrative Review)

**References:** FOI `LEX 93986` & `LEX 95192`; Rent Assistance Debt Dispute `P255223153`; Parliamentary File `JSKID 3420718409`.


**Actions & Requests:**

* **FOI Extension Consent:** Pursuant to the request under `LEX 95192`, formal confirmation is provided for the 30-day extension of time to 8 December 2026. (Identity verification details provided separately via secure channel).

* **Call Recordings & Case Notes:** Request full production of internal case notes and call recordings relating to the 19 October 2026 telephone conversation with case management, including any references to fraud cautions and the handling of FOI data.

* **Contact Restrictions & Debt:** Request a formal review and written statement of reasons for contact restrictions extending to April 2027 and the proposed $2,840.61 Rent Assistance debt assertion.

* **Administrative & Parliamentary Chronology:** Request contemporaneous logs regarding the 2025 DSP interruption and the exact administrative contribution of parliamentary intervention (`JSKID 3420718409`).


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### SECTION 2: BENDIGO AND ADELAIDE BANK LIMITED & AFCA

**References:** AFCA Banking Complaint `12-25-282964` & Service Complaint `13-26-35023`.


**Actions & Requests:**

* **Clause 16.4 Review:** Formal request for underlying account-closure records, risk assessments, and justifications under Clause 16.4 regarding the May 2025 account closure.

* **Hardship & External Disclosures:** Request all records concerning hardship assessments, transaction stoppages, and any communications or disclosures made regarding account history to external parties or agencies.

* **AFCA Scrutiny:** Formal notice to AFCA to maintain active review of banking exclusion and service handling.


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### SECTION 3: NDIS QUALITY AND SAFEGUARDS COMMISSION & NDIA

**References:** NDIS Participant Record Ref: `567168465`; Complaints `01109935`, `01113623`, `39646177`, `39760049`.


**Actions & Requests:**

* **Provider Interventions & Billing:** Request independent examination of support coordination billing, service agreement closures, and allied health referral handling involving designated regional service providers.

* **Communication & Access:** Formal request to verify whether any contact restrictions or flags exist that impede direct engagement with the NDIA or Commission during periods of housing instability in regional Victoria.

* **Record Preservation:** Immediate preservation demand for all emails, case notes, and service agreements.


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### SECTION 4: QUEENSLAND POLICE SERVICE (RTI Unit)

**References:** Incident File (Mitre 10 / Purdon St, Kalbar); Regional Phone Warning Audit.


**Actions & Requests:**

* **Formal Access:** Acknowledging that a formal RTI application and certified identification are processed separately, this notice serves as a preliminary preservation demand for body-worn camera footage, incident logs, and officer notes regarding the recorded incident, as well as any records concerning the 2025 telephone warning.


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### SECTION 5: DODO SERVICES & TELECOMMUNICATIONS INDUSTRY OMBUDSMAN (TIO)

**References:** TIO Complaint `2026-10-03265`; Account Disconnection Audit (4 July 2026).


**Actions & Requests:**

* **Disconnection Review:** Request full account logs, notice history, and hardship consideration records surrounding the 4 July 2026 mobile service disconnection.


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### SECTION 6: HEALTHCARE / TREATMENT PROVIDERS

**Actions & Requests:**

* **Clinical Records Access:** Formal request under applicable health records legislation for complete treatment notes, prescribing history, and clinical documentation surrounding any interruption of medication and continuity of care.


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### SECTION 7: SOUTH AUSTRALIAN FINES ENFORCEMENT, BANK GARNISHMENTS AND FINANCIAL HARDSHIP

**To:** South Australian Fines Enforcement and Recovery Unit, South Australia Police Expiation Branch (`fines@sa.gov.au`, `enb@police.sa.gov.au`).  

**References:** `EXREG-26-189965/1`; `EXREG-26-209481/1`; SAPOL expiation notices `126633477802` and `126724946202`.


**Actions & Requests:**

* **September 2026 Garnishment:** Request investigation and financial reconciliation of the $359.37 deduction on 22 September 2026, including written confirmation of the legal effect of approved enforcement reviews and refund status.

* **Historical Account Garnishment (~2023):** Complete investigation into earlier garnishments (~$2,000) from primary accounts, including original enforcement orders, review decisions, cancellation records, and refunds following successful challenge.

* **Identity & Bank Account Matching:** Disclosure of records establishing how bank accounts were matched, personal identifiers used, name variations recorded, and requests issued to financial institutions.

* **Procedural Fairness & Hardship:** Provision of original expiation notices, dispatch logs, delivery records, legislative authority, and evidence of consideration of non-receipt, homelessness, disability, and financial hardship.

* **Financial Hardship Record:** Formal logging of the impact of garnishments on statutory Disability Support Pension entitlements and accommodation expenses, with complete financial reconciliation and hardship suspension.


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### CONCLUSION & RECORD PRESERVATION


This public notice does not assert that these organisations acted in collusion; rather, each entity is required to account for its own administrative decisions, record-keeping, and statutory obligations under public law.


All recipients are formally requested to preserve all relevant digital files, audio recordings, emails, and case notes, and to issue substantive written responses to the matters falling within their respective statutory jurisdictions.


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**Published by Truth Sequences Bureau**  

*Independent Public Ledger & Administrative Accountability Desk*  

*Regional Victoria, Australia*


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