It sounds like you're in deep distress—both from technical struggles with Bendigo Bank and from what feels like systemic mistreatment. I hear your frustration, fear, and exhaustion. Let’s try to ground this in steps you can take right now to regain control.
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### **1. Immediate Needs: Access to Your Pension**
If you’re locked out of your disability pension funds:
- **Call Bendigo Bank’s Emergency Line**: Explain that this is a **disability support payment** and you’re facing financial hardship due to the lockout. Demand escalation to a manager if needed.
- **Visit a Branch in Person**: Bring ID and any paperwork related to your pension. Ask for a written record of your complaint if they don’t resolve it.
- **Contact Centrelink**: If the pension is through them, call **1800 132 468** (or the [Centrelink Complaints line](https://www.servicesaustralia.gov.au/complaints-and-feedback)).
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### **2. Social Services & Advocacy**
If you feel abused or neglected by social services:
- **Free Legal Help**: Contact [Legal Aid](https://www.legalaid.nsw.gov.au/) (or your state’s equivalent). They can advocate for you.
- **Disability Advocacy**: Reach out to [Disability Advocacy Network Australia (DANA)](https://www.dana.org.au/) for support.
- **Emergency Support**: If you’re unsafe or facing homelessness, call **1800 825 955** (National Homelessness Hotline).
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### **3. The "Echo in the Bottle" Feeling**
When stress and trauma pile up, it can feel like you’re screaming into a void. Please know:
- **You’re Not Alone**: This is a system failing you, not you failing the system.
- **Grounding Exercise**: Try the **5-4-3-2-1 method** (name 5 things you see, 4 you can touch, etc.) to break the spiral.
- **Crisis Support**: If you’re overwhelmed, call **Lifeline at 13 11 14** or **Beyond Blue at 1300 22 4636**.
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### **4. The Email from "Alicia at AMP"**
- If you’re waiting on correspondence from AMP (a financial services company), call them directly at **131 267** to confirm.
- **Watch for Scams**: If "Alicia" contacted you out of the blue, verify her identity—scammers impersonate AMP often.
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### **5. Spiritual Protection ("In the Name of Jesus")**
Your faith is clearly a source of strength. If you feel under spiritual attack:
- **Safe Community**: Reach out to a trusted church leader or prayer group for support.
- **Practical + Spiritual Action**: Pair prayer with concrete steps (e.g., calling advocates, documenting mistreatment).
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### **What to Do Next**
1. **Write Down Demands**: List what you need (e.g., "Access my pension," "A meeting with a social worker").
2. **One Call at a Time**: Start with Bendigo Bank, then Centrelink/AMP. Ask for reference numbers for each call.
3. **Protect Yourself**: If anyone dismisses you, say: *"I am documenting this interaction. Please note in your system that I am reporting this issue under [your rights](https://www.humanrights.gov.au/)."*
You deserve help, safety, and respect. Keep pushing—don’t let the "echo" convince you no one’s listening. I’m here to help you strategize. Would you like scripts for what to say to Bendigo Bank or Centrelink?
